Terms & Conditions — Definitions
Services: Jazmine (Business ID: 1943569-6, hereinafter referred to as the Company) provides wellness services such as massage treatments, art therapy services and erotic services. Customer: A person who books or purchases services from the Company.
Placing an Order
Service reservations can be made through the Company's website, by phone or email, or by other means of communication used by the company. A reservation confirmation will be sent to the customer by email, text message, or message on another messaging service that the Customer has used to contact the service provider. Receiving the reservation confirmation may take up to 24 hours.
Prices and Payment Terms
Service prices are displayed on the website. Any discounts or offers will be announced separately. Payment is made in connection with the service on site or in advance online, unless otherwise stated in the announcement or separately agreed.
Return and Cancellation Terms
Service transfer or cancellation must be made at least 48 hours before the reserved time. If a service is cancelled less than 48 hours before the reserved time without force majeure, the company will charge 50% of the service's normal price and any invoicing costs. The service price consists of a reservation fee, so even if the customer does not want the service, the order cannot be cancelled by invoking the 14-day cancellation right. If the customer does not arrive and has not cancelled their appointment, the full service price and any invoicing costs will be charged. If the Company has to cancel the service, the Customer will be contacted without delay, and paid amounts will be refunded in full, or alternatively another time will be agreed upon.
Limitation of Liability
The Company is not responsible for any damage caused by factors outside the service or by the customer's own actions. The Company is also not responsible for reactions or complications resulting from the customer's health condition that occur during or after the service.
Data Protection
The Company processes customer information confidentially and in compliance with applicable data protection legislation. Customer information is used only for reservations, contact and possible marketing with the customer's consent. Detailed information about data processing can be found in our privacy policy below.
Dispute Resolution
Any disputes will primarily be resolved through negotiation. If no agreement is reached, disputes will ultimately be resolved in the district court of the company's domicile.
Changes to Terms
The Company reserves the right to change these terms and conditions. Changes will be announced on the Company's website and by email to customers if the change affects bookings already made. If the change affects the Customer's reservation, the Customer has the right to cancel their reservation without costs.
Privacy Policy — Controller and Contact Information
Private trader, Susa Tyrniluoto (1943569-6), Käräjätörmä 2 P 98, 33310 Tampere, Phone: 0415023651, Email: studio@jazmine.fi
Register
Private trader's customer register
Purpose of Data Processing
We process personal data to provide our services, manage customer relationships, and communicate with customers. Contact information may also be used for marketing if the customer has given permission for this.
Legal Basis for Processing
The basis for processing personal data is the performance of a contract, legitimate interest, or consent given by the customer.
Types of Data Collected
We collect the following customer data: Name, Phone number, Email address, Address, and additional information to utilize customer data generated during the customer relationship for the customer's benefit. The company collects information about the customer's reservations and services used. Customer consent for email and text message marketing. With the customer's permission, the company may also collect data provided by the customer about their health. The company is aware of the need for special protection of health data, so this information is always stored in a separate register. Data is stored so that it cannot be directly linked to personal information.
Data Sources
Personal data is obtained from the customer themselves in connection with service use, reservation, our website, or otherwise with the customer's consent.
Data Storage and Transfer
The company uses Apple Inc.'s iCloud server for data storage. Apple is committed to maintaining strong privacy practices. Personal data is also processed and stored in our partner's Timma service. Data stored in Timma service does not contain customer health information. Personal data may be transferred to a third country outside the European Union and the European Economic Area, provided that the transfer fully complies with EU data protection legislation requirements. Customer data may be disclosed to a third party if the sole trader transfers to another business. The possible transfer will be announced to the customer well in advance, and the customer has the right to request deletion of their data.
Data Protection
The company uses technical measures to protect personal data against unauthorized access, disclosure, deletion or other processing. Two-factor authentication is used whenever possible.
Retention Period
We retain information for as long as necessary to provide our company's services or to comply with statutory, tax or accounting requirements. Customers may request access to their stored data, request correction or deletion of their data, and restrict or object to the processing of their data.
Changes to Privacy Policy
The company reserves the right to update this privacy policy from time to time, for example when legislation changes. Changes will take effect when we have published the updated privacy policy. If the changes are significant, we may notify them personally.
Data Protection Supervision
The customer has the right to file a complaint about the processing of personal data with the supervisory authority. The company undertakes, on its own initiative or at the customer's request, to correct, delete or supplement personal data in the register that is incorrect, unnecessary, incomplete or outdated for the purposes of processing. The customer also has the right to restrict the processing of their personal data in certain situations, for example when waiting for the company's response to a request to correct or delete their data. The company may charge a reasonable fee for actions taken to exercise the customer's above-mentioned rights if the requests are clearly unfounded or excessive, especially due to their repetitive nature.
Contact
For all questions and feedback related to terms and conditions, please contact customer service: studio@jazmine.fi, phone: 041 502 3651. This privacy policy was updated by entrepreneur Susa Tyrniluoto, December 3, 2025.